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| April 28, 2010 Excerpt from: Value Networks Blog | | Both useful but very different | We recently posted a comparison chart of how process modeling, Social Network Analysis (SNA), and Value Network Analysis (VNA) are different. People sometimes also ask how is System Dynamics Modeling different from Value Network Analysis?
The below example is not VNA. In fact, it is a particularly overwrought example of a system dynamics model has been floating around the Internet since it was first blogged by NBC's Richard Engel. More recently it was lampooned by the New York Times

Anything this complex might be useful for an analyst or a project team running scenarios - but should never be used as a general communication device. In value network modeling we encourage people to leave the complex visuals in the hands of the analysts. For general communication, simpler views with fewer nodes and links are better to make a point. At this level of visual complexity indicators and metrics are far more helpful to aid decisions.
While it is always fun to poke fun at bad examples, there is no question that System Dynamics is a powerful modeling tool that brings sharp insights into complex systems. It deals with internal feedback loops, stocks and flows, and time delays that affect the behavior of the system over time. Originally developed inthe 1950s to help corporate managers improve their understanding of industrial processes, system dynamics is currently being used throughout the public and private sector for industrial design as well as policy analysis and design. It is very useful for understanding how even seemingly simple systems display baffling nonlinearity and repetitive patterns.
System Dynamics modeling and value network analysis are complementary methods but very different. Boeing uses both approaches together as part of their Lean+ toolkit. They use system dynamics modeling to define the complex behaviors of the system and then engage managers in value network modeling to define the roles and interactions that are required for the system to function well. In this image Bob Wiebe, Dan Compton, and Les Music reference a system dynamic model that was used as a guide for the more detailed role-based value network map to the right. You can learn more in the Boeing Frontiers article, Testing the Limits. See the Wikipedia article on System Dynamics for some great animated examples.
So how is value network modeling different? Here is a simple comparison chart of the two methods. System Dynamics can be used to model work processes and human interactions but rarely shows them together. It is notablethat System Dynamics has a pretty steep learning curve, while the basics of value network modeling typically can be mastered in a shorter span of time. Thus System Dynamics is more of an "expert" tool while VNA is a tool for practitioners and managers.

System Dynamics modeling applications are some of the many applications that are compatible with the Value Network Insights application.
For more on Value Networks see: | Topic Tags: Bob Wiebe, Boeing, comparison chart, Dan Compton, Les Music, system dynamics, value network analysis, VNA | |
| April 27, 2010 Excerpt from: Value Networks Blog | | Strategy & Business talks about Leading Outside the Lines | |
Discover this excellent article by Jon Katzenbach and Zia Khan, "Leading Outside the Lines: Integrating formal metrics and informal communication can lead to new levels of performance." The focus is on "the power of the informal as an undeniable, emotionally resonant force. Even the most rational managers recognize that the informal organization within a company can create effects that seem like magic, especially in situations of change or transformation."
Drawing heavily from the example of Stockpot, which has enjoyed a strong turnaround since 2007, this is a great exploration of how the right balance of formal and informal measures can lead to high performance.
Here are a few gems from the article:
"Organizations that sustain high performance over time have learned how to mobilize their informal organizations while maintaining and adding formal structures, each in sync with the other. And in general, people appreciate the value of “leading outside the lines”: of balancing formal and informal measures in the pursuit of higher performance. Sports fans know that great coaches pay just as much attention to the emotional aspects of the game as they do to the skills involved. In business, the informal organization is most successfully mobilized when there is also a sharp focus on performance. People want to know how their informal collaboration will lead to an improvement in results."
"If you are interested in creating that balance for your organization, one good place to start is with performance goals and metrics. This means figuring out how to use metrics, which are inherently quantitative in nature, to evaluate and improve the performance of an organization, which is often qualitative. No matter how important the informal organization may be, the company has to perform, and perform up to or beyond expectations. If you can get a feasible approach to metrics under way that does not constrain the organization through the misuse of formal controls, then you can not only accelerate higher performance, but provide employees with a much greater understanding of the results that matter and why they are important."
"Ed Carolan’s success at StockPot was the result of his unrelenting insistence on performance — both individual and group — and his ability to employ metrics in a way that was meaningful to his employees. His approach was neither “all hard” nor “all soft.” Instead, he took the best of both the formal and informal organizations and integrated them to energize people to fulfill a shared performance purpose. The StockPot turnaround could be seen as a story about metrics, but there were many things that Carolan’s team did informally to reinforce the numbers and help to make them meaningful:
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They aligned their decisions and actions with strategic intent. Employees understood how company values translated into their daily work.
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They set up dynamic processes that were constantly improved upon by suggestions from frontline employees as well as managers and leaders. The formal processes were supplemented and supported by informal networks.
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They promoted the constant circulation of new ideas, continually improving the methods of production.
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They supported communities and networks that had grown organically, cutting across more rigidly defined groups and structures.
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They fostered a sense of “institutional empathy” with customers and partners that reinforced coordination, collaboration, responsiveness, and discipline across the StockPot organization.
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They deliberately encouraged pride among employees — pride in the company, in one another, and in the facility’s day-to-day accomplishments."
| Topic Tags: Ed Carolan, formal metrics, informal metrics, Jon Katzenbach, Stockpot, Zia Khan | |
| April 19, 2010 Excerpt from: Value Networks Blog | | The Matrix Post Cluster Innovation Policy report | |

This new report from the VINNOVA development agency in Sweden documents five workshops arranged by VINNOVA in 2009. The purpose was to address policy issues concerning internationalisation of clusters and innovation systems; an issue of growing concern for cluster managers as well as for development agencies like VINNOVA.
A diverse but related set of issues was addressed in the workshops, based on an analysis of the changing logic of value creation, and from the emerging policy concept of platform policies. The report, edited by Arne Eriksson, features in-depth discussions on the following topics:
Cluster Collaboration and Glocalized Value Creation, Arne Eriksson
The 'Regional Development Platform Method' as a Tool for Innovation Policy, Vesa Harmaakorpi
How is value really created - the Value Networks Approach, Verna Allee
Business Orchestration for Regional Competitiveness, Johan Wallin
Leadership and governance in regional innovation systems, Markku Sotarauta
Matrix Policy - rationales and good examples, Phil Cook
You can use the first link below to download a free PDF of the report or order a hard copy.
See Also: | Topic Tags: Arne Eriksson, clusters and innovation, innovation systems, Johan Wallin, Markku Sotarauta, Phil Cook, platform policies, regional development, Verna Allee, Vesa Harmaakorpi, VINNOVA | |
| April 13, 2010 Excerpt from: Value Networks Blog | | Business Process, Social Network Analysis, Value Network Analysis | At first glance people often confuse Value Network Analysis (VNA) with Social Network Analysis (SNA). Or they think it is just a different, somewhat messy way perhaps, to model business processes. However, these three approaches are actually quite different. Below is a simple comparison chart.

Comparison Chart of Business Process, Social Network Analysis, and Value Network Analysis
Business process modeling has of course been used extensively for the last two decades. More recently people have been discovering social networks. Technology companies are jumping on the bandwagon offering social network visualization and analysis tools. Typically these offerings pull data from email or collaboration platforms to show how people are interacting.
However, even using both of these methods still does not achieve true integration of processes and human interactions. They were simply never designed to work together - and come from two very different theory bases. Only value network modeling brings together human interactions and business transactions into one dynamic model. The more comprehensive theory base of living systems paves the way. The result is an intuitive and friendly way for people to quickly map out their work as a whole system. This brings forward fresh insights, powerful whole system indicators, and predictive analytics that simply are not possible with other approaches.
Use the three approaches together
The Value Network Insights application supports business process modeling as a human-centric activity. The sequencing feature of the application provides a ready link to other business process tools. Existing data from workflow and process tools can be pulled into the Enterprise Edition to reveal the hidden network patterns of process performance. Predictive analytics show processes at risk.
Social Network Analysis is also supported with the Value Network Insights application. Data for individual participants generates Collaborative Network visuals in Visio and PowerPoint, and Comprehensive Reports about how well your social networks support your business activity. Data can also be exported to other SNA applications if desired.
Finally, Value Network Insights generates the unique perspectives and reports of the role based value network. No other business modeling tool provides value network visuals and analytics. It is truly the "next generation" way of modeling business process networks.
All three modeling methods are powerful and useful ways of understanding business performance. With the power of value network modeling these three methods are integrated for a simple, powerful, and elegant way to achieve top business performance.
Technorati claim code X3BW8S6M53FN
Learn more about Value Network Analytics: | Topic Tags: business modeling, business process, SNA, social network analysis, value network anlaysis, VNA | |
| April 10, 2010 Excerpt from: Value Networks Blog | | Integrate Critical Human Interactions with Business Processes | |
For the last two decades business management activity has focused most efforts in technology and formal processes, which represent only 30-50% of business activity. This is a classic example of focusing on the tip of the iceberg.
What lies below the surface? For most businesses intangibles and human interactions represent 50-70% of their value. Increasingly – the ability to form strong relationships, manage interactions, and engage in mutually beneficial collaboration are the foundations for success. Yet, business processes and the world of human interactions have been treated as two complementary but separate business management arenas.


Value Network modeling brings these two worlds together.
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Tools and methods for managing business processes rarely address human issues. Tools and practices to improve collaboration and working relationships are rarely linked strongly to specific improvements in business processes.
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Value Network Analysis brings together these two worlds of business performance for powerful breakthroughs to lower costs, reduce risk, and increase profitability.
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The next stage of business optimization will come from visualizing and defining internal and external value network ecosystems - people and processes working together. | Topic Tags: business modeling applications, business process, human interactions, intangibles, value network modeling, value networks | |
| April 07, 2010 Excerpt from: Value Networks Blog | | A quick overview for getting started with our application | This 3.5 minute video is a high-level look at the Value Network Insights Professional Edition. See the application interface, reports generated, and more.
| Topic Tags: interface, Professional Edition, reports, Value Network Insights, video | |
| April 05, 2010 Excerpt from: Value Networks Blog | | Improving business processes and increasing use of analytics are top concerns of CIOs | According to analyst firm, Gartner, Inc. CIOs see a very different future for IT by 2013. That future is based on innovation, fueling competitive advantage, and strong customer growth. To lay the foundation for the future, however, requires taking action today.
The top three priorities of 2010, according to Gartner, are to improve business processes, increase the use of information and analytics, and reduce enterprise costs. These business performance priorities are tightly linked to a technology environment where CIOs are increasingly interested in "lighter weight" solutions. The same Gartner report noted that CIOS consider their top three strategic technology priorities to be virtualization, cloud computing, and web 2.0.
Value Network Insights™ Enterprise Edition is an essential piece of the CIO puzzle for tackling all three business priorities. It also offers the advantage of being a "lighter weight" SaaS solution that augments and enhances existing applications.
Improving Business Processes
Value Network Insights™ brings greater resilience and flexibility into business processes. It is an ideal approach for organizational redsign and managing complex processes and work environments by:
- Defining the landscape of human roles, interactions, and transactions that support processes
- Revealing the hidden network patterns the drive business process performance
- Providing predictive intelligence for workflow performanced
Value Network maps easily convert to value stream or swimlane diagrams, then process maps and workflow. The result is dramatic improvements in process performance by better integrating critical human interactions. Read more on Value Network Insights for Business Process.
Increasing the use of information and analytics
Value Network Insights™ uses existing data for predicting and optimizing performance. Custom Prediction Reports include data, spreadsheets, and additional charts for in-depth analysis.
With no additional IT installation you can achieve continuous monitoring for network-centric business operations, operational KPIs, and metrics. Empower line-of-business users to proactively and rapidly respond to ever-changing business conditions. Minimize reliance on IT with self-service, interactive Prediction Reports. Users can customize them for their day-to-day work and specific operational KPIs and metrics.
Closed-loop business performance optimization – Identify and customize operational network KPIs and metrics. Allow visibility into operations performance at transactional and KPI levels. Understand and perform root-cause analysis. Drive insight to corrective action. Read more on Predictive Analytics.
Reducing enterprise costs
Value Network Insights™ provides for a very cost-effective, low-risk, and rapid deployment. There is no role-based pricing. Minimize IT effort and resources with a pre-configured software solution from a single vendor that is easy to deploy, manage, and maintain.
The SaaS advantage
Value Network Insights™ Enterprise Edition is a SaaS Solution. The heart of the application is the Value Network Insights™ “kernel” that provides the key data model, conversion, and analysis functionality for creating a value network-centric view of organizational information. Value Network Insights™ can be installed as an enhancement to existing BI solutions or connected into the corporate IS environment using APIs with your existing applications to create a BI solution.
In its server version (custom server installed inside the customer’s firewall) the full Value Network Insights™ SaaS solution is provided on a dedicated server and simply added into the company network. This ensures that all data can be securely handled in compliance with IT regulations. Extensions, enhancements, and automated APIs can easily be created and installed to embed the solution in the corporate IS environment. Read more on Technical Details.
See more on the Gartner Report. | | |
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