Business process productivity

Challenge: Rapid restructuring for a major new product line

Large aerospace industry provider
Launch of a complex and revolutionary new product created a need to significantly expand daily product testing without a corresponding increase in resources. Using VNA in combination with process engineering, the flight test team completely changed the business unit model and dramatically increased the number of tests that could be performed. VNA is now being used to achieve similar gains in productivity for other business units within the company.

Challenge: A matter of life and death –
scheduling for heart surgical procedures

One of the largest, most respected medical clinics in the U.S.
Patients were frustrated by waiting up to six months to get a confirmed appointment for a critical medical procedure. The problem stubbornly resisted efforts for improvement. VNA identified a key bottleneck that other management tools, including Lean analysis, could not identify and reduced the wait time to four weeks.