ValueNetworks.com Enterprise Edition provides an easy to use solution for identifying workflow cases that are predicted to fail workflow performance standards – far in advance of normal alert and notification systems. This allows managers to effectively pre-empt failure early in the case life cycle, when corrective action is easier and cheaper than later.
Once the application has been configured to your workflow, clicking an on-screen button generates a Prediction Report that lists open cases in your workflow system that are predicted to fail to meet configured Service Level Agreement or performance thresholds, prioritizes these cases, and provides suggested interventions. The Prediction Report includes a spreadsheet and a radar chart.
The Prediction Report is generated by and accessible through the ValueNetworks.com application Enterprise Edition, can be configured to support multiple products and users, and is installed as either a SaaS solution or inside the firewall. Our highly advanced and innovative analysis engine distills critical intelligence from default work flow system queries by applying value network analytics.
More Accurate Insights
· Allow visibility into operational performance at network, transaction, and KPI levels.
· Apply powerful new indicators to drive insights into corrective action.
· Understand and monitor the optimal patterns of human interactions that drive performance.
· Deepen pattern recognition with linked graphs, indicators and simplified alerts.
Business Results
Decrease Expenses: Identify workflow case SLAs failures early – allowing low-cost corrections.
Increase Profit Margin: Reduce effort in case execution and avoid performance penalties.
Increase Revenue: Create new service products associated with tracking cases
Improve Customer Satisfaction: Realize fewer work package and case performance failures.
Benefits of ValueNetworks.com solution
Fast ROI: Typically can be installed in ten working days – get up and running quickly
Minimize IT Effort: Pre-configured SaaS solution provides lower total cost of ownership
Simple Governance: Easily monitor network-centric business operations and KPIs
Implementation
Implementing your first ValueNetworks.com per product Prediction Report will take less than 10 days to identify the critical workflow systems, indicators, data, value network patterns, and thresholds – and configure your Prediction Report. Analysts can be trained in just hours to monitor and govern the process using ValueNetworks.com Enterprise Edition.
The ValueNetworks.com Enterprise Edition includes the full functionality and features of the Professional Edition with Comprehensive Reports and Visualizations.
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