Our business intelligence (BI) solution is delivered in the cloud as a SaaS solution.
Decision makers can proactively track and update operational value network metrics, with minimal IT intervention.
Value Network Insights™ Enterprise Edition offers self-service reports preconfigured to handle your application datasets (query based).
Full analytics and easily manipulated reports are tightly integrated with workflow and customer support landscapes.
The result is up-to-date, actionable intelligence for rapid, fact-based decision making.
Decrease expenses: Identify potential failure to meet Service Level Agreement (SLA). Meet performance standards early – allowing low-cost corrections. Greatly reduce data requirements for monitoring process life-cycles. Easily monitor processes and workflow for compliance.
Increase profit margin: Reduce overall effort and costs in work package handling. Optimize resource allocation.
Improve customer satisfaction: Reduce performance failures. Meet service level expectations. Reduce case escalations.
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Value Network Insights™ Enterprise Edition
Use your existing data for predicting and optimizing performance - Custom Prediction Reports include data, spreadsheets, and additional charts for in depth analysis.
Continuous monitoring for network-centric business operations, operational KPIs, and metrics – Empower line-of-business users to proactively and rapidly respond to ever-changing business conditions. The 64-bit in-memory streaming technology assures operational metrics are always up-to-date.
Autonomy for users – Minimize reliance on IT with self-service, interactive Prediction Reports. Users can customize them for their day-to-day work and specific operational KPIs and metrics.
Cost-effective, low-risk, and rapid deployment – Provide unlimited access to Prediction Reports and data sources to all users. No role-based pricing. Minimize IT effort and resources with a pre-configured software solution from a single vendor that is easy to deploy, manage, and maintain.
Closed-loop business performance optimization – Identify and customize operational network KPIs and metrics. Allow visibility into operations performance at transactional and KPI levels. Understand and perform root-cause analysis. Drive insight to corrective action.
Ideal for Complex Work Environments with:
Workflow systems
Complicated Processes
High volume of workpackages or cases
Compliance demands
Tracking and Metrics orientation
See also: User Stories – Predictive Analytics
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Key Features
The core product features of Value Network Insights™ Enterprise Edition include:
Streaming dataflow engine – Monitors business events and integrates those events with contextual data from data warehouses or operational data stores in real time. Provides a complete, higher-value view of critical operational metrics.
Temporal processing – Enables the business user to associate time with events. Identify trends over time and understand events in the larger business context. Distinguish between momentary spikes and real trends.
Operational Prediction Reports – Provides rapid visibility into business operations, KPIs, and KRIs personalized by individual users. Allow rapid response to changing market conditions. Alerts can be used to make time-sensitive decisions, or to initiate actions such as generating workflows.
Rich analytics – Provides detailed metrics and contextual data to help the business user process and act on the alerts.
Seamless integration – Integrates easily with all workflow platforms, operational applications, and legacy systems that already exist in your environment. Uses standard interfaces.
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Implementation
Implementation is as SaaS with a dedicated server option or virtual machine (VM). Each installation includes:
Operational Prediction Reports – Continuous visibility into all of your critical business information with an easy-to-use interface. Customize metrics, set alerts, and drill down to detailed data.
Application workbench – Allows system administrators to quickly and easily set up data integration, analytic models, and end-user Prediction Reports. Present current information, historical data, or aggregated views.
Streaming and analytical server – Houses a streaming data store for continuous data integration. Provides an engine for multidimensional analysis, dynamic modeling, business rules execution, and exception and alert reporting.
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Includes all features of the Professional Edition
Merge and Share Networks Animated visualizations in PowerPoint® Auto-layout value networks in Visio® At-a-glance Summary Report and Dashboard Comprehensive Reports of 50+ indicators
See also: Professional Edition
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