Value Networks | ValueNetworks.com

Enriching Context for Business Processes with Value Network Interactions

Thu, 04 Feb 2010 23:20:37 -0500

Reveal the larger story of productivity behind the processes

Instead of plugging people into processes, why not wrap processes around people? Companies such as the Boeing Company use value network modeling extensively to support process improvements, realizing that human interactions are the key to successful execution. In a recent blog, The Winds of Change, Gartner's Jim Sinur suggests:

"Processes need to wrap themselves around people in way that seems unthinkable today. This will only happen when the processes are context enriched. The process knows who, where and when to be involved with a person or persons in a collaborative and social way in context of conditions, conflicting goals and physical device that happens to be the closest and desired.

Yes savings are good, but a positive moving economy needs a multiplier affect on revenue generation and organizational productivity that works smart; not just hard. We need Context Enriched Business Processes and they will become the minimum price of admission for the changed economic realities. Let’s not let this one blow away."

Carol Rozell picks up the theme with Context Enriched Processes add a Social Dimension to Work, commenting "Applying context awareness to processes is a natural extension of technology to collaborative work activities. Today’s gadgets can tell us where the nearest restaurant is based on our current physical location. So why shouldn’t context information help us find a expert in, say molecular biology, who works for the same company I do, has an office in the same building and is currently available for a call?"

Value Network modeling is a fast and effective way to capture the context behind business processes. Our Enterprise Edition can bring together data from workflow and process tools along with HR staffing tools to predict exactly where your work packages or processes are most likely to break down - and show how to more effectively deploy people for top process performance.

Celebrating connections: evocations and provocations for the future

Fri, 29 Jan 2010 15:24:21 -0500

Henley KM Forum 10th anniversary conference

Connections are central to the cause of knowledge in business. Extending and re-enforcing mental, personal, enterprise and international relationships is a key source of current and future business success.

Celebrating connections: evocations and provocations for the future aims to challenge assumptions, offer insights into how KM is advancing and provoke new perspectives on knowledge and learning practices. The conference is at Henley-on-thames, Oxfordshire, U.K.

There is a spectacular lineup of speakers. A workshop by Verna Allee will be "Activating networks to bring innovations to market." See the complete list and bios here.

Academic and Non Profit License Update

Sat, 23 Jan 2010 20:19:21 -0500

Ideal for researchers and students as well as non profits seeking to activate their networks

The ValueNetworks.com application is available for academics, students and non-profit organizations at a substantial discount. This is not a demo version - It is the full featured powerful and easy-to-use VNA application with comprehensive Help Library and Support. To qualify for this discount, the purchaser and user must be an employee of an established non-profit organization or enrolled in an academic institution. The application must be for exclusive use of the non-profit or academic institution.

If you wish the non-profit or academic or student option, you do need to apply with this form: http://buyvaluenetworks.com/index.php?t=academic.

Upon acceptance you will be offered a full year license at $295 USD or a three month option for only $75.00, which is ideal for completing a simple research project.

Business Results and Benefits of Predictive Value Network Intelligence

Mon, 18 Jan 2010 17:38:47 -0500

Low Cost and High Returns for Enterprise Edition

An Innovation in Case Management

The ValueNetworks.com predictive Value Network Intelligence solution is based on applying value network and social network analytics to a case or work package at various phases of its life cycle. Network analytics provide a dynamic, whole-system set of performance indicators beyond the linear and time driven indicators of workflow performance. They integrate the difficult-to-monitor aspects of human interactions with formal workflow transaction, bringing a fresh set of insights without the heavy costs of installing whole new systems. The SaaS based solution both accelerates and simplifies network analysis. The highly advanced and innovative analysis engine distills critical intelligence from default workflow system queries.

Business Results for Predictive Value Network Intelligence

Decrease Expenses: Identify workflow case SLA failures early – allowing low-cost corrections.

Increase Profit Margin: Reduce effort in case execution and avoid performance penalties.

Increase Revenue: Create new service products associated with tracking cases.

Improve Customer Satisfaction: Realize fewer work package and case performance failures.

Key Benefits of Value Network Intelligence

Fast ROI: Typically can be installed in ten working days – get up and running quickly.

Minimize IT Effort: Our pre-configured SaaS solution is easy to deploy, manage, and maintain, with a lower total cost of ownership that leverages existing applications

Simple Governance: Easily monitor network-centric business operations and KPIs.

- Enable line-of-business users to proactively respond to changing business conditions.

- Customize self-service, interactive reports for specific KPIs and metrics.

- Share visuals and reports with multiple users with unlimited yet controlled access.

More Accurate Insights:

- Allow visibility into operational performance at network, transaction, and KPI levels.

- Apply powerful new indicators to drive insights into corrective action.

- Understand and monitor the optimal patterns of human interactions that drive performance.

- Deepen pattern recognition with linked graphs, indicators and simplified alerts.

Solution is provided through the ValueNetworks.com Enterprise Edition.

The solution is provided as a per product Prediction Report generated by and accessible through the ValueNetworks.com application Enterprise Edition. Click an on-screen button to generate a Prediction Report that lists open cases in your workflow system that are predicted to fail to meet configured Service Level Agreement or performance thresholds, prioritizes these cases, and provides suggested interventions.

The Prediction Report can be configured to support multiple products. Access can be provided to unlimited licensed users. The Prediction Report also can be implemented for more than 10 products in a custom server configuration installed as either a SaaS solution or inside the firewall.

Reveal the Hidden Story of Network Interactions in Workflow

Wed, 13 Jan 2010 15:45:42 -0500

Trace the development path of complex interactions with the ValueNetworks.com application

ValueNetworks.com reveals the hidden story of human interactions that support any given business activity. Two basic value network patterns are visualized in the application: the Standard Role Based Value Network and the Collaborative Value Network of individuals involved in an activity. The Role based value network shows the actual value contributing roles that people play to get the work done. A role can be filled by one person or hundreds, depending on the scale of the activity. The Collaborative Value Network shows the same work as it actually flows from individual to individual - the people that populate the roles. Note that this is not a typical social network or communication network. The value network pattern reveals the pattern of actual deliverables and business transactions to show the way value is really created overall and within the business activity. Each line depicts a specific and unique business transaction. The level of detail has been simplified in these views. A more detailed example of a value network is here.

Tracing the Evolution of the Network

The ValueNetworks.com application sequencing feature allows workflow analysts to trace the development path of even the most complex interactions. In the chart below the development path of a problematic workflow case is shown. The “hidden story” of human interactions is made visible as a network pattern. The Prediction Report in the Enterprise Edition would have allowed this particular sample problem to be identified in less than half the time than it was in the workflow application. In the example below a single case handling involved 54 different human interactions. Each link shows that the case was moved from one person to another. Note how long the case was stuck in an unproductive network pattern before the workflow system finally flagged a problem. The powerful and unique analytic engine of the ValueNetworks.com application can improve predictability of workflow problems by up to 90%.

The intent of this second visualization is explanatory only and is normally only part of an in-depth analysis process for trouble-shooting severe performance issues. Generation of these step-by-step visuals requires manual manipulation of the Visio reports from the ValueNetwork.com application.

Predict and Optimize Workflow Performance

Mon, 11 Jan 2010 13:42:12 -0500

Enterprise Edition Prediction Reports Provide Early Warning of Problems

ValueNetworks.com Enterprise Edition provides an easy to use solution for identifying workflow cases that are predicted to fail workflow performance standards – far in advance of normal alert and notification systems. This allows managers to effectively pre-empt failure early in the case life cycle, when corrective action is easier and cheaper than later.

Once the application has been configured to your workflow, clicking an on-screen button generates a Prediction Report that lists open cases in your workflow system that are predicted to fail to meet configured Service Level Agreement or performance thresholds, prioritizes these cases, and provides suggested interventions. The Prediction Report includes a spreadsheet and a radar chart.

The Prediction Report is generated by and accessible through the ValueNetworks.com application Enterprise Edition, can be configured to support multiple products and users, and is installed as either a SaaS solution or inside the firewall. Our highly advanced and innovative analysis engine distills critical intelligence from default work flow system queries by applying value network analytics.

More Accurate Insights

· Allow visibility into operational performance at network, transaction, and KPI levels.

· Apply powerful new indicators to drive insights into corrective action.

· Understand and monitor the optimal patterns of human interactions that drive performance.

· Deepen pattern recognition with linked graphs, indicators and simplified alerts.

Business Results

Decrease Expenses: Identify workflow case SLAs failures early – allowing low-cost corrections.
Increase Profit Margin: Reduce effort in case execution and avoid performance penalties.
Increase Revenue: Create new service products associated with tracking cases
Improve Customer Satisfaction: Realize fewer work package and case performance failures.

Benefits of ValueNetworks.com solution

Fast ROI: Typically can be installed in ten working days – get up and running quickly
Minimize IT Effort: Pre-configured SaaS solution provides lower total cost of ownership
Simple Governance: Easily monitor network-centric business operations and KPIs

Implementation

Implementing your first ValueNetworks.com per product Prediction Report will take less than 10 days to identify the critical workflow systems, indicators, data, value network patterns, and thresholds – and configure your Prediction Report. Analysts can be trained in just hours to monitor and govern the process using ValueNetworks.com Enterprise Edition.

The ValueNetworks.com Enterprise Edition includes the full functionality and features of the Professional Edition with Comprehensive Reports and Visualizations.

Also See:

The Business Impact of Social Computing Real World Examples of Value Network Collaboration

Wed, 06 Jan 2010 21:36:26 -0500

Recent Report from analyst Carol Rozwell

The Business Impact of Social Computing: Real World Examples of of Value Network Collaboration, Report G0017404 by Carol Rozwell has recently been released by Gartner, Inc.

The report describes partner-oriented social-computing efforts that resulted in a measurable business benefit. One example details how a global technology company developed a worldwide learning network. Others examples detail how value network analysis and engaging the collective are used to improve innovation networks, accelerate discovery and problem solving, and help people better understand responsibilities.

In another example, value network analysis enabled a drug development team to restructure their decision-making process and streamline time to market. They also discovered new opportunities to involve the consumer in product development, which helped them set the standards for a whole new class of products that generated more than 50% of company revenue within two years.

The report provides several key insights ranging from tips on creating community sites to the effective use of social networking software and value network analysis.

Order the full report here.

Also see:

Value Networks | ValueNetworks.com

Enriching Context for Business Processes with Value Network Interactions

See Also

Celebrating connections: evocations and provocations for the future

Academic and Non Profit License Update

Business Results and Benefits of Predictive Value Network Intelligence

An Innovation in Case Management

Business Results for Predictive Value Network Intelligence

Key Benefits of Value Network Intelligence

Solution is provided through the ValueNetworks.com Enterprise Edition.

See Also

Reveal the Hidden Story of Network Interactions in Workflow

See Also:

See Also

Predict and Optimize Workflow Performance

More Accurate Insights

Business Results

Benefits of ValueNetworks.com solution

Implementation

Also See:

See Also

The Business Impact of Social Computing Real World Examples of Value Network Collaboration

See Also